Delivery & FAQ
Good to know
Where do you deliver?
Anywhere in the Republic of Ireland, by tracked courier. [Suzanne to confirm whether she sends to Northern Ireland.]
How much is delivery?
€7.95 per hamper, and free on hampers from €75.
Can I choose the day it arrives?
Yes. You pick the day on the hamper page. Couriers deliver Monday to Friday, except bank holidays, and the earliest day gives Suzanne a working day to pack it properly.
Will they see how much I spent?
No. There’s no receipt or price in the box, only the hamper and your handwritten card.
Can you send to a hospital or funeral home?
[Suzanne to confirm. Some hospital wards have rules about flowers and food.]
What about allergies?
Tell Suzanne in the Help me choose form and she’ll leave out anything that isn’t suitable. For a ready-made hamper, get in touch after ordering and she’ll swap anything that isn’t suitable.
Can I change what’s inside?
For a hamper made just for them, use Help me choose. Suzanne emails you her picks before it goes out.
Can I change the message or delivery day after adding to my basket?
Yes. Open your basket and choose “Change card or day” on the hamper. After you’ve paid, reply to your order email.
Do you do business or bulk orders?
[Suzanne to confirm.] Please get in touch with numbers and dates.
Can I cancel or return a hamper?
Hampers are personalised and contain food, so the usual 14-day cancellation right doesn’t apply once Suzanne starts packing. If anything arrives damaged, get in touch and she’ll put it right. Full details are in our policies.
Still wondering?
Send Suzanne a message and she’ll write back.