Electrical emergency?
Call [PHONE NUMBER]If something is sparking, smells of burning, or the power has gone and will not come back, do not wait and do not fill in a form. Ring us. You will talk to an electrician who can tell you how to make it safe and when we can be there.
If there is a fire or someone is hurt, call 999 or 112 first.
Close shot of hands testing at an open fuse board with a meter. Evening or torch light is fine. No customer details visible on the board.
What is included
Whole house or part of it, when it is not a wider outage in your area.
A main switch or RCD that trips again as soon as you reset it.
Hot, scorched or buzzing sockets, switches or fuse boards.
Cables damaged by work, pests, water or impact.
Leaks or flooding that have reached sockets, lights or the board.
Isolating damaged circuits so the rest of the property can be used safely until a full repair.
Process
Tell us what you can see, hear and smell. We will tell you what to switch off and what not to touch.
How soon we can get to you and what the call-out costs. If we cannot reach you quickly enough, we will say so.
The first job is always to remove the danger. Often the fault can be repaired on the same visit.
If further work is needed you get a written price for it. No pressure to go ahead on the spot.
Pricing
You are told the call-out charge on the phone before we travel. Anything beyond making the fault safe is priced before it is done.
From
[PRICE]
For an emergency call-out, including VAT. Your own price is confirmed in writing before any work starts.
Related projects
AFTER: the new board from the same spot, cover on, circuits labelled.
BEFORE: the old fuse board, cover on, exactly as you found it. Stand in the same spot for the after shot.
[TOWN, COUNTY]
[Two sentences: what was wrong, what you fitted.]
AFTER: the same room from the same doorway with the new lighting on.
BEFORE: a room with its old lighting (single pendant or old fluorescent), lights on, taken from the doorway.
[TOWN, COUNTY]
[Two sentences: what the room was like, what you changed.]
A finished job you are proud of. One clear subject per photo: a board, a lit room, a charger, a panel array. Landscape, level, daylight where possible.
[TOWN, COUNTY]
[Two sentences: the car, the charger, anything unusual about the install.]
Questions
If it can wait until working hours, send the details and we will come back to you with a price.